# InBox HistoricOnlyToCustomerUser

Version 6.0.1

Creation date 2019-05-30

# Resources

This module performs a filter by the client user on screens that present the history of Tickets.

# Prerequisites

# Framework

The following versions of The OTRS Framework are supported:

• [6.0.x]

# Modules

The following modules are required:

• InBox Core - 6.30.8 or higher

# Operational system

The following operating systems are required:

• [None]

# Third Party Software

The following third-party software is required:

• [None]

# Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ HistoricOnlyToCustomerUser-6.0.1.opm

# Configuration

This module does not require any additional configuration.

# Usage

# Checking history

To view the changes made by the module, navigate to a Ticket opening screen or that contains the Ticket history:

Enter a customer user:

By going down the screen a bit, you can view the call history for this client user: